Refund & Cancellation Policy

Finnegan’s World – Cancellation & Refund Policy

We understand that life with little ones can be unpredictable! Here’s how we handle cancellations and refunds:

Soft Play Sessions

• Cancellations made more than 24 hours in advance of your session will receive a full refund.

• Cancellations made within 24 hours are non-refundable, but we’ll do our best to reschedule your session if possible.

• If you’re unable to attend due to illness or an emergency, please get in touch — we’re human, and we’ll try to help.
   

Parties & Private Bookings

• A 50% deposit is required at the time of booking. This deposit is non-refundable.

• The remaining balance is due 7 days before the event.

• If you need to cancel:

  • More than 14 days in advance: We’ll refund any payments made beyond the deposit.

  • Less than 14 days: Unfortunately, we are unable to offer a refund, but we may be able to reschedule depending on availability.
     

How to Cancel

Please email us at info@finnegansworld.co.uk with your booking details.

We aim to be as accommodating as possible, so if you need help or have questions, don’t hesitate to get in touch.