Privacy Policy

Finnegan’s World – Privacy & Data Protection Policy

At Finnegan’s World, we are committed to protecting your privacy and handling your personal information with care, in accordance with the General Data Protection Regulation (GDPR).

What Information We Collect

We may collect and store the following personal information:

Your full name, email address, and mobile phone number when you:
- Sign up to our newsletter or booking system
- Register your child for soft play sessions or parties
Optional details such as your child’s date of birth, so we can send age-relevant updates and birthday offers
Emergency contact information if your child attends a session or party
Health and dietary information, including allergies or medical needs, if your child attends under the care of another adult

Why We Collect This Data

To send you relevant updates, promotions, and news via our newsletter
To ensure the safety and well-being of children while on our premises
To contact you quickly in case of emergency
To tailor experiences or communications based on your child’s age or dietary needs

How Long We Keep Your Data

Newsletter contact information: until you unsubscribe
Emergency contact details for attendance: up to 12 months
Child’s date of birth (if provided): up to 5 years
Health/dietary notes for unaccompanied children: up to 1 month after the session

Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or updates
Withdraw consent or request deletion at any time (where applicable)

We will never sell your data or share it with third parties for marketing purposes. Data is stored securely and only accessed by trained staff for the purposes outlined above.

For any questions or data requests, please contact us at:
📧 info@finnegansworld.co.uk